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Ask SCORE, October 2010 - Customer Commitment

I’ve operated my own successful optometry practice for more than a decade. Recently, I learned that one of the large chains will be opening a location not far from me. What advice... Read more

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Ask SCORE, October 2009 - Growing Your Business

I run a small and quite successful marketing/public relations firm. Recently, we’ve been approached to take on several new and larger-than-usual clients. I’d love to work with... Read more

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Ask SCORE, November 2010 - Data Protection

My commercial refrigeration sales and service business has been doing well since we started last year. In addition to our own customer and financial records, our system holds the... Read more

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Ask SCORE, November 2009 - Planning

I started a lawn irrigation company two years ago, and despite a challenging economy, we have done quite well. Everything seems to be running smoothly, but I’d like to know what I... Read more

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Ask SCORE, May 2010 - Trademarks and Intellectual Property

I own a beauty salon and have developed a small line of hair care products. I’m currently only selling them through my own shop, but am thinking about marketing them more widely.... Read more

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Ask SCORE, May 2009 - Home-Based Business Insurance

I started a medical records transcription service about six months ago, which I operate from my home. Business has been very good. Recently, a client brought up the subject of... Read more

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Ask SCORE, March 2011 - Freelance Marketing

I’m a freelance writer who specializes in the high-tech industry. While my work is highly regarded by my clients, my biggest challenge is keeping a steady flow of work coming in.... Read more

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Ask SCORE, March 2010 - Building Customer Loyalty

I run a small, independent tax preparation service. Though my competition is the large, well-known national chains, I can’t compete on price. However, I offer more personal... Read more

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Ask SCORE, March 2009 - Surviving Tough Times

Like most businesses these days, my florist shop is feeling the pinch of reduced revenues. What can we do to survive the recession? Read more

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Ask SCORE, June 2010 - Networking

I recently started a financial consulting business and will be attending a number of conferences where potential clients are likely to be. How can I best take advantage of these... Read more

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Ask SCORE, June 2009 - Protecting Your Data

I own a successful industrial manufacturing firm. Though not huge, we employ almost 100, including plant, office and sales staff. I constantly read about companies having their IT... Read more

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Ask SCORE, July 2010 - Branding

I’ve run a successful secretarial service business for a number of years. I think I understand marketing and do a fair amount to promote my business, but recently I keep hearing... Read more

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