Starting with a weekend repair business, Tom now has opened his own shop with employees in Hudson
“(Score Counselor) John (Post) has provided great ideas, helped develop our business plan and keep it updated, assisted immensely in our financial projections, and put us on course for profitability and success."
A mechanic for 30 years with Lowell Regional Transit Authority, motorcycles have long been Tom Vayo’s passion. Bush Hill Cycle works began in 2003 with Tom fixing bikes on weekends in his Hudson, N.H. garage, but zoning issues and a desire to have a real shop of his own in which to pursue his interest full-time led him on a path that ultimately put him in touch with SCORE counselor John Post.
Tom knew what he wanted to do, but needed help focusing on the business aspects. John prodded him with questions regarding the industry’s culture, the atmosphere he wanted to create with the shop, competition, staffing, pricing, products and services to be offered and more, helping Tom analyze these factors and make intelligent decisions. Several months were spent fleshing out cash flow. Ultimately, Tom found and purchased on old motorcycle shop in Hudson, financing the deal with a home equity line.
Tom cleaned up the place, opening it in 2005 as a shop where motorcycle enthusiasts of all types are welcome and comfortable. With his wife, Laurie, as finance guru and customer service contact, Bush Hill Cycle Works specializes in repairs and routine maintenance of motorcycles new and old, foreign and domestic, in addition to stocking many parts and accessories. Sales have increased each year, and even after more than four years, John Post continues to get together regularly with Tom and serve as an advisor.
Bush Hill Cycle is doing so well they are considering moving to larger space.
“John has provided great ideas, helped develop our business plan and keep it updated, assisted immensely in our financial projections, and put us on course for profitability and success. He’s stuck with us from the beginning. SCORE is one of the only places a little guy can go to get good advice from experience businesspeople—and it’s free.”