A Social Media Strategic Plan for Online Crisis. An Outline for Businesses July 7, 2020, 2:00pm EDT July 7, 2020, 3:30pm EDT

Many businesses large and small don’t think about creating a social media crisis strategic plan until after the fact.  Your business is in the news in a negative fashion or a customer decides to have a meltdown online aimed at your company. Planning ahead on how you would approach an online crisis before it happens is key to helping ...